Cooperative knowledge processing: the key technology for future organizations

Drawing from the challenges organizations are faced with today, there is a growing understanding that future market success, and long-term survival of enterprises will increasingly be related to the effectiveness of information technology utilization. This, however, requires to intertwine much more...

Verfasser: Kirn, Stefan
FB/Einrichtung:FB 04: Wirtschaftswissenschaftliche Fakultät
Dokumenttypen:Arbeitspapier
Medientypen:Text
Erscheinungsdatum:1995
Publikation in MIAMI:23.09.2008
Datum der letzten Änderung:28.01.2015
Reihe:Arbeitsberichte des Instituts für Wirtschaftsinformatik, Bd. 39
Angaben zur Ausgabe:[Electronic ed.]
Fachgebiet (DDC):004: Datenverarbeitung; Informatik
330: Wirtschaft
Lizenz:InC 1.0
Sprache:English
Format:PDF-Dokument
URN:urn:nbn:de:hbz:6-23599598683
Permalink:https://nbn-resolving.de/urn:nbn:de:hbz:6-23599598683
Onlinezugriff:039_arbeitsberichte_wirtschaftsinformatik.pdf
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505 0 |a 1 Introduction ..... 4 -- 2 Organizational Paradigms: Evolving Role of Information Technology ..... 5 -- 2.1 Early Work ..... 5 -- 2.2 Decision-Oriented Organization Theory ..... 6 -- 2.3 Management of the 1990's Research Program ..... 7 -- 2.4 Organizational Integration of Human and Machine-Based Problem Solving ..... 10 -- 3 New Organizational Strategies: A Brief Review ..... 10 -- 3.1 Business Process Orientation ..... 11 -- 3.2 Fractalization ..... 12 -- 3.3 Fractalization versus Business Process Orientation: Conflicting Strategies? ..... 12 -- 4 Redesigning Business Processes: Towards A Model of Computerized Organizations ..... 14 -- 4.1 Requirements ..... 14 -- 4.2 Basic Organizational Model ..... 15 -- 4.3 The Strategic, Tactical, and Operative Layer of Process Management ..... 17 -- 5 Cooperative Knowledge Processing ..... 18 -- 5.1 Overview ..... 18 -- 5.2 Multi-Agent Decision Support Systems (MA-DSS) ..... 20 -- 5.3 Human Computer Cooperative Work ..... 22 -- 6 Organizational Applications ..... 24 -- 6.1 Attention Focusing Capabilities ..... 24 -- 6.2 Knowledge Discovery ..... 25 -- 6.3 Business Process Orientation ..... 26 -- 6.3.1 Overview ..... 26 -- 6.3.2 Customization of Processes ..... 27 -- 6.3.3 Coordination of Interacting Organizational Processes ..... 29 -- 6.4 Self Organization Skills ..... 30 -- 7 Summary ..... 31 -- 8 References ..... 33. 
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520 3 |a Drawing from the challenges organizations are faced with today, there is a growing understanding that future market success, and long-term survival of enterprises will increasingly be related to the effectiveness of information technology utilization. This, however, requires to intertwine much more seriously organizational theory and research in information processing as it has been done before. <br>Within this paper, we approached this aim from the perspective of radically decentralized, computerized enterprises. We further assume that organizations are increasingly processoriented, rather than applying to structuring organizations based on task decomposition and assignment. This scenario reveals that, due to the inherent autonomy of organizational units, the coordination of decentralized organizational activities (workflows, processes) necessitates a cooperative style of problem solving. On this basis, the paper introduces into the research area of cooperative knowledge processing, with a particular focus on multi-agent decision support systems, and human computer cooperative work. Finally, several important organizational applications of cooperative knowledge processing are presented that demonstrate how future enterprises can take great advantage from these new technologies.<br> 
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